Mrs. Courtney has 23 years of experience in everything from mortgage and small business lending to commercial and international banking. She worked for some of the biggest banks in the country, most recently at Bank of America, prior to joining Bay Federal and the credit union industry.
In her new role, Mrs. Courtney will provide leadership and direction for the Scotts Valley Branch. Mrs. Courtney will be highly focused in exceeding member service standards, achieving branch financial goals, mentoring and developing staff, and becoming an active partner in the community.
“I like being a part of an organization that strives to be a resource to my local community,” Mrs. Courtney says. “It is my firm belief that this is a one-of-a-kind financial institution, and I’m excited to be a part of it.”
Bay Federal is a full-service, not-for-profit financial institution that serves more than 69,000 members and 1,200 local businesses throughout Santa Cruz, San Benito, and Monterey counties. Bay Federal Credit Union is the largest member-owned financial institution in Santa Cruz County, serving its members and the community since 1957.
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Since 2002, 100% of all employees have given their own money and volunteered for numerous local schools, nonprofit organizations, and community events.