As Operations Director, Conelly is responsible for clinic management, call center operations, referral coordination, medical records, and overall patient experience. She will be responsible for the systems that support the agency’s delivery of high quality health care services. Conelly obtained a Masters of Public Health (MPH) from San Jose State University.
Prior to joining SCCHC, Conelly has held senior level positions in operations and management at Palo Alto Medical Foundation and Planned Parenthood. Most recently, Conelly worked at the Health Improvement Partnership (HIP), where she served as a leader on the Opioid Safety Coalition for Santa Cruz County and supporting health centers throughout the region in practice transformation efforts.
“Pam is a dedicated activist for women’s health, social justice, and our mission,” said Leslie Conner, SCCHC Executive Director. “I know she will bring hard work and competency along with a spirit of support, leadership, calm and appreciation to our staff.”
Conelly succeeds Federico Guerrero, who served as Operations Director for three years.
The Santa Cruz Women’s Health Center and the East Cliff Family Health Center, SCCHC (a Federally Qualified Health Center) provides comprehensive primary care services in English and Spanish to all ages, genders, ethnicities, abilities and sexual identities and orientations, regardless of their ability to pay. SCCHC’s clinics offer primary care, pediatrics, integrated behavioral health, prenatal care and education, chronic disease management, health insurance enrollment, and more. Learn more at www.schealthcenters.org or www.facebook.com/schealthcenters.