Scotts Valley Integrity Automotive Service

“Where Excellence is a Requirement”

By Edita McQuary

Since he was a boy, Preet Grewal has loved tinkering with cars. His dad worked on his vehicles on the weekend and Preet was always by his side helping and learning. The family came to the Piedmont Hills, San Jose area from the Punjab, in northern India, when Preet was 15 years old. He graduated from high school and then continued on to San Jose State University where he earned a Bachelor’s of Science degree in Management. However, his career path took him to working as a network engineer in the electronics industry.

He and his wife, an ergonomics program manager, and their three school-age children (two girls and a boy) live in San Jose. During part of his time working as a network engineer, he had to commute to San Francisco. After years of working in Silicon Valley with its customary layoffs and offers of transfer to other parts of the country, Preet decided he wanted to own his own business and be his own boss. Eleven years ago, he found out that Randy Shoup wanted to sell his automobile repair shop in Scotts Valley. Preet made him an offer he couldn’t refuse and, voila, he was the owner of his own automobile repair shop!

Integrity Automotive Service is the only automobile repair shop in the Scotts Valley area which is certified by the American Automobile Association (AAA) to do quality work up to their standards. The certification is rigorous and takes approximately six months to complete. The AAA also check on fifty customers each quarter to see if they are satisfied with the service they received at Integrity Automotive Service. Most AAA-certified shops offer a one-year guarantee, however, Integrity offers a two-year guarantee on their work. Of the eight employees, five of them are ASE-certified, another big plus when you take your car to be repaired. You know the work will be done right.

Preet says he gets a lot of satisfaction in helping people out when they are in a bind with their vehicles.

The shop manager is Nathan McMillian, who has been there ten years and had worked for the previous owner prior to working with Preet. Nathan is married to Stephanie, who had also worked at Integrity until she took time off to have their first child, a boy named Styles, born in early January 2016.

Nathan says not only does he have a good, supportive boss who is a friend as well as a boss, but some customers have become friends. He has received many gifts for his new son and he is recognized at all the supermarkets in town as a “Rock Star” since he repairs so many of the customers’ vehicles. Integrity services 20 to 25 cars each day, or approximately 500 cars a month.

When asked if any interesting vehicles have made their way into the shop, Preet and Nathan talked about the “kit” Duisenberg that they worked on for quite a while. It was specially made for the film, “101 Dalmatians.” A local family, fans of Disney, bought it and had it repaired so they could take it to various car shows.

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Integrity Automotive Service & Quick Lube is located at 107-A Whispering Pines Drive, Scotts Valley. Hours: Monday thru Friday 7:00 a.m. to 5:00 p.m.; Saturdays 8:00 a.m. to 4:00 p.m. 831.439-9631. Website: integritycarservice.com